Solved: Firepower Management Center – Failed Downloading Updates -

Solved: Firepower Management Center – Failed Downloading Updates

Post author:iwiizkiid
Post published:23/05/2022
Post category:Cisco / Kelvin / Secure Firewall / Troubleshooting
Post comments:0 Comments
Post last modified:12/03/2023
Reading time:2 mins read

The following issue was tested and confirmed fixed in my lab environment on an FMC running version 6.2.3.

Problem

When trying to download updates on the FMC, the downloads fail. The issue is certificate related and the FMC is more than likely missing some required certificates.

Solution

The following solution requires the following file to be uploaded to the FMC. Once uploaded a script needs to be run in order to complete the placement of certificates.

Access the FMC using SFTP and place the above file in the ‘tmp’ folder.

Elevate your user privileges

sudo su

Untar the file

tar -xvf <NAME_OF_FILE.tar>

Run the following script

./install_certs.sh

The relevant certificates should now be installed and you should be able to initiate downloads.

Tags: Cisco, cisco firepower, Failing downloads, firepower downloads failing, FirePower Management Center, FMC, FMC Downloads failing, FMC smart licensing failing, Secure firewall

iwiizkiid

Kelvin is a Cyber Security professional with years and experience working with organisations in different verticals, both large and small. He enjoys contributing to the Network Wizkid knowledge base and he also creates technical content. Kelvin enjoys learning new things and often does this by working on achieving new technical certifications. He holds many professional certifications and academically, he had achieved a Bachelors and Master's degree in both Computer Networks and Cyber Security.